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TV HOST AND AND RIPCORD CLIENT MARK PETERSON EVACUATED FROM THE ARCTIC


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Redpoint pays $60K claim for canceled trip to New Zealand

Posted on Posted in Uncategorized

Redpoint pays $60K claim for canceled trip to New Zealand

 

A Redpoint client had a planned vacation to New Zealand with her family totaling over $61,000 for the New Year. A week before they were scheduled to depart, she tore a muscle in her knee while skiing and was unable to travel anywhere. Her travel agent had recommended they insure their trip with Redpoint’s comprehensive travel insurance at the time of booking, so when they stood to lose the entire cost of the vacation, including airfare, activities, and lodging, they contacted Redpoint.

Redpoint’s elite travel insurance products cover trip cancellation due to a wide variety of reasons, including the knee injury, so when Redpoint received the claim, the travelers were reimbursed the full amount of their trip.

 

Ripcord Rescue Travel Insurance™ combines the best medevac and rescue insurance with travel insurance benefits such as trip cancellation, trip interruption, lost baggage, primary medical expense coverages, and more. Ripcord is powered by Redpoint Resolutions, a medical and travel risk security company owned and operated by special operations veterans and physicians.

A client breaks her leg off the coast of Africa. Redpoint medically evacuates her and escorts her to Texas. 

Posted on Posted in Medical Evacuation, Uncategorized

Escorted and assisted by paramedics

The Redpoint paramedic escorts the client in Nairobi

A Redpoint client was aboard a boat off the shore of East Africa when a rogue wave slammed into the vessel and sent her flying. Later tests would reveal that she had fractured her femur in the fall. She was taken from the boat via inflatable raft to Assumption Island, near the Tanzanian coast, and was flown from there via fixed-wing aircraft to a world-class hospital in Nairobi, Kenya.

Assumption Island

There, she was met by a Redpoint paramedic from the company’s South African office, who followed her treatment and explained it all to her until she was cleared to fly to Dallas, Texas, for a procedure to stabilize her broken leg.

Meanwhile, Redpoint had dispatched another critical care paramedic from the United States to Nairobi to assist and escort her on a lie-flat seat to Dubai, and then on to a  connecting flight to Dallas. That paramedic continued to assist her during her surgery in Texas, and made arrangements for discounted parking during her extended physical therapy before arranging for her ultimate transport home to Arkansas.

Ripcord Rescue Travel Insurance™ combines the best medevac and rescue insurance with travel insurance benefits such as trip cancellation, trip interruption, lost baggage, primary medical expense coverages, and more. Ripcord is powered by Redpoint Resolutions, a medical and travel risk security company owned and operated by special operations veterans and physicians.

Redpoint covers almost 10 million people worldwide.

Redpoint evacuates Ripcord client struck with snow blindness in Himalayas

Posted on Posted in Medical Evacuation, Rescue

‘Your operations team was ahead of the game’

The slopes near Khare, Nepal (Photo credit: Sergey Pahko)

A Ripcord Rescue Travel Insurance client, Kevin Boyd, was trekking toward Mera Peak, in the Mt. Everest region, when he began to experience the painful symptoms of snow blindness.

Redpoint staff dispatched a helicopter to evacuate him from the village of Khare, at about 15,000 feet, and fly him to a hospital in Kathmandu, where he was treated and soon discharged.

“I have nothing but good things to say about Ripcord,” Kevin wrote in an email. “From the beginning, your operations team was ahead of the game… Redpoint team members were able to ensure that everything ran smoothly until the helicopter picked me up in Khare. “

“When I got to the hospital, your paramedics stepped in to ensure that I had the best care possible and continued to follow up with me until I was released and back at the hotel,” he continued. “I would absolutely recommend Ripcord to anyone who needs this kind of insurance.

“Thanks to all who helped me with my recovery.”

Ripcord Rescue Travel Insurance™ combines the best medevac and rescue insurance with travel insurance benefits such as trip cancellation, trip interruption, lost baggage, primary medical expense coverages, and more. Ripcord is powered by Redpoint Resolutions, a medical and travel risk security company owned and operated by special operations veterans and physicians.

Redpoint covers almost 10 million people worldwide.

safari medical emergency

Ripcord reimburses for canceled Africa trip due to medical emergency

Posted on Posted in Emergency Medical Tips, Reimbursement

A safari has to wait

A Ripcord Rescue Travel insurance client was preparing for a trip to Africa with his father when they received some bad news. About two months before they were set to depart, the father experienced a medical emergency, and his physician advised against going on the safari.

Both the father and son were covered under a single comprehensive travel insurance policy with Ripcord. They filed a trip cancellation claim for the non-refundable portion of their airline tickets, and Ripcord reimbursed them the full amount of $1,100.

Ripcord Rescue Travel Insurance™ combines the best medevac and rescue insurance with travel insurance benefits such as trip cancellation, trip interruption, lost baggage, primary medical expense coverages, and more. Ripcord is powered by Redpoint Resolutions, a medical and travel risk security company owned and operated by special operations veterans and physicians.

Redpoint covers almost 10 million people worldwide.

Ripcord reimburses $2,800 for lost sporting goods en route to Nepal

Posted on Posted in Reimbursement

Shopping for Everest gear in Kathmandu

Airport in Kathmandu

A Ripcord Rescue Travel Insurance client had landed in Nepal in time for her Himalayan adventure, but her luggage did not.  She risked missing her Everest trip if she were to wait another day for her belongings to arrive. She had to shop for replacement gear in Kathmandu: climbing/camping equipment, as well as warm clothing and other essentials.

In all, she incurred losses of about $2,800. As a comprehensive travel insurance client with Ripcord, she filed a baggage and personal effects claim and Ripcord reimbursed her for her purchases.

Ripcord Rescue Travel Insurance™ combines the best medevac and rescue insurance with travel insurance benefits such as trip cancellation, trip interruption, lost baggage, primary medical expense coverages, and more. Ripcord is powered by Redpoint Resolutions, a medical and travel risk security company owned and operated by special operations veterans and physicians.

Redpoint covers almost 10 million people worldwide.