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TV HOST AND AND RIPCORD CLIENT MARK PETERSON EVACUATED FROM THE ARCTIC


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Redpoint Evacuates Client from Everest Base Camp

Posted on Posted in Medical Evacuation, Rescue, Travel Insurance
Patient being loaded onto waiting helo at Everest Base Camp.
Patient being loaded onto waiting helo at Everest Base Camp.

Redpoint received a call from an attending doctor at the ER clinic at Everest Base Camp, indicating that a Ripcord Rescue Travel Insurance client was experiencing severe abdominal pain, lethargy, and nausea. Despite having started her trek several days before in good health, her pain escalated rapidly, and the pain in her lower abdomen grew worse with any movement or coughing.

Redpoint launched a helicopter from nearby Lukla to immediately rescue the Ripcord client. Using identifiers provided by Redpoint, the client was spotted by the helo team upon landing and rushed to Katmandu for a thorough examination.

She was diagnosed with kidney stones in both kidneys and remained in the hospital for several days for treatment before transport home to New Zealand.

 

Ripcord Rescue Travel Insurance™ is powered by Redpoint Resolutions, a medical and travel security risk company, owned and operated by physicians and special operations veterans.

Redpoint Evacuates Client with Potentially Life-threatening Illness from Antarctica.

Posted on Posted in Uncategorized

Redpoint Evacuates Client with Potentially Life-threatening
Illness from Antarctica.

An 82-year-old woman was traveling with her sister on a polar cruise to Antarctica. The trip took them to some of the world’s most rugged and remote terrain, to explore the enormous beauty of the Antarctic and its surrounding islands.

Midtrip, while crossing the Drake Passage, she fell ill with complaints of weakness and difficulty breathing. The ship’s doctor advised that she needed to be seen at a medical facility quickly as to rule out any other potential medical concerns and definitively treat the suspected pneumonia, a potentially life-threatening situation.

The ship’s captain liaised with Redpoint’s medical team, who arranged for an immediate transport from nearby King George’s Island, to a trusted medical facility in Punto Arenas, Chile.  Redpoint’s local air provider and the medical facility arranged to fly a doctor on a medically equipped jet to meet with the patient and accompany her back to Chile.

Upon arrival, she was diagnosed with pneumonia and treated with a course of antibiotics over several days until she was ready to travel. She has since recovered, and she and her sister are back home in the US.

Although she had been cleared to travel by her primary physician, pneumonia is a severe diagnosis for the elderly, and can often arise with little warning. Immediate and quality medical attention is critical, and we strongly urge any traveler to be sure they have evacuation programs in place, regardless of age.

 

Ripcord Rescue Travel Insurance™ combines the best medevac and rescue insurance with travel insurance benefits such as trip cancellation, trip interruption, lost baggage, primary medical expense coverages, and more. Ripcord is powered by Redpoint Resolutions, a medical and travel risk security company owned and operated by special operations veterans and physicians.

Redpoint pays $60K claim for canceled trip to New Zealand

Posted on Posted in Uncategorized

Redpoint pays $60K claim for canceled trip to New Zealand

 

A Redpoint client had a planned vacation to New Zealand with her family totaling over $61,000 for the New Year. A week before they were scheduled to depart, she tore a muscle in her knee while skiing and was unable to travel anywhere. Her travel agent had recommended they insure their trip with Redpoint’s comprehensive travel insurance at the time of booking, so when they stood to lose the entire cost of the vacation, including airfare, activities, and lodging, they contacted Redpoint.

Redpoint’s elite travel insurance products cover trip cancellation due to a wide variety of reasons, including the knee injury, so when Redpoint received the claim, the travelers were reimbursed the full amount of their trip.

 

Ripcord Rescue Travel Insurance™ combines the best medevac and rescue insurance with travel insurance benefits such as trip cancellation, trip interruption, lost baggage, primary medical expense coverages, and more. Ripcord is powered by Redpoint Resolutions, a medical and travel risk security company owned and operated by special operations veterans and physicians.

A client breaks her leg off the coast of Africa. Redpoint medically evacuates her and escorts her to Texas. 

Posted on Posted in Medical Evacuation, Uncategorized

Escorted and assisted by paramedics

The Redpoint paramedic escorts the client in Nairobi

A Redpoint client was aboard a boat off the shore of East Africa when a rogue wave slammed into the vessel and sent her flying. Later tests would reveal that she had fractured her femur in the fall. She was taken from the boat via inflatable raft to Assumption Island, near the Tanzanian coast, and was flown from there via fixed-wing aircraft to a world-class hospital in Nairobi, Kenya.

Assumption Island

There, she was met by a Redpoint paramedic from the company’s South African office, who followed her treatment and explained it all to her until she was cleared to fly to Dallas, Texas, for a procedure to stabilize her broken leg.

Meanwhile, Redpoint had dispatched another critical care paramedic from the United States to Nairobi to assist and escort her on a lie-flat seat to Dubai, and then on to a  connecting flight to Dallas. That paramedic continued to assist her during her surgery in Texas, and made arrangements for discounted parking during her extended physical therapy before arranging for her ultimate transport home to Arkansas.

Ripcord Rescue Travel Insurance™ combines the best medevac and rescue insurance with travel insurance benefits such as trip cancellation, trip interruption, lost baggage, primary medical expense coverages, and more. Ripcord is powered by Redpoint Resolutions, a medical and travel risk security company owned and operated by special operations veterans and physicians.

Redpoint covers almost 10 million people worldwide.

Redpoint evacuates Ripcord client struck with snow blindness in Himalayas

Posted on Posted in Medical Evacuation, Rescue

‘Your operations team was ahead of the game’

The slopes near Khare, Nepal (Photo credit: Sergey Pahko)

A Ripcord Rescue Travel Insurance client, Kevin Boyd, was trekking toward Mera Peak, in the Mt. Everest region, when he began to experience the painful symptoms of snow blindness.

Redpoint staff dispatched a helicopter to evacuate him from the village of Khare, at about 15,000 feet, and fly him to a hospital in Kathmandu, where he was treated and soon discharged.

“I have nothing but good things to say about Ripcord,” Kevin wrote in an email. “From the beginning, your operations team was ahead of the game… Redpoint team members were able to ensure that everything ran smoothly until the helicopter picked me up in Khare. “

“When I got to the hospital, your paramedics stepped in to ensure that I had the best care possible and continued to follow up with me until I was released and back at the hotel,” he continued. “I would absolutely recommend Ripcord to anyone who needs this kind of insurance.

“Thanks to all who helped me with my recovery.”

Ripcord Rescue Travel Insurance™ combines the best medevac and rescue insurance with travel insurance benefits such as trip cancellation, trip interruption, lost baggage, primary medical expense coverages, and more. Ripcord is powered by Redpoint Resolutions, a medical and travel risk security company owned and operated by special operations veterans and physicians.

Redpoint covers almost 10 million people worldwide.