Redpoint Provides Translation Services for Sick Client

Posted on Posted in Uncategorized

Redpoint was contacted by a client to help with translation services for her father. While traveling in Italy, her father was admitted to a local hospital and diagnosed with pneumonia. The medical staff spoke little to no English, and the family was growing frustrated by the lack of communication and confusion regarding his treatment. His […]

Redpoint Evacuates Ripcord Client Home After Stoke

Posted on Posted in Medical Advisory, Medical Evacuation

A Ripcord client was traveling in Portugal when she suffered a stroke. She was immediately taken to a local hospital, where the staff unfortunately had limited English. Redpoint stayed in constant contact with the hospital, doctors, and nursing staff providing translation services to the patient and her family and maintaining constant oversight of all medical […]

Redpoint Recommends Specialist for Client Abroad

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Redpoint Recommends Specialist for Client Abroad A Ripcord client injured his back in Paris, days before he was due to continue his travels on to Spain. He contacted Redpoint’s medical team looking for recommendations for a chiropractor that would be able to see him before he left France. Redpoint recommended two specialists that would be […]

Redpoint Provides Mid-Trip Medical Consultation

Posted on Posted in Medical Advisory, Travel Tips

Redpoint Provides Mid-Trip Medical Consultation A climber in Bolivia contacted Redpoint for medical consultation after climbing for two weeks and developing symptoms that could indicate altitude related illness. Reaching altitudes as high as 20k, he descended to a safer elevation to seek the advice of Redpoint’s team of medical professionals after discovering he had chills, […]

Safari Canceled due to Military Commitments – Redpoint reimburses full travel costs

Posted on Posted in Reimbursement, Travel Insurance

Safari Canceled due to Military Commitments – Redpoint Reimburses Full Travel Costs Unforeseen events that cause trip cancellation can come at any time, and for many reasons. One recent Ripcord Rescue Travel Insurance client had a safari booked in Africa this summer, when his military commitments arose, forcing him to cancel his trip. As he […]