Rescues vs. Reimbursements: It’s important to know the difference

Posted on Posted in Tips, Travel Insurance

Redpoint pays up front for evacuations it organizes

Climbing and trekking season in the Southern Hemisphere is ramping up, and with it, the likelihood that a client is going to need a rescue and/or a reimbursement. A comprehensive policy with Ripcord Rescue Travel Insurance offers both, but it’s important to understand the difference.

As a Ripcord client, no matter what kind of plan you’ve selected, if you are ill or injured on a mountainside or any kind of remote environment, you should contact Redpoint Operations immediately on our 24-hour emergency number (+1 415-481-0600) or email us at The medical or security professional on the other end of the line will execute the rescue.

Comprehensive policyholders can file claims for many different kinds of financial losses: a canceled, delayed or interrupted trip, a missed airline connection, lost or delayed baggage, accidental sickness medical expenses, and others.

But again, rather than reimburse for rescues or evacuations that the client initiates, Redpoint performs them and pays for them up front. It’s not a claim, or a loss for which your Ripcord policy will reimburse.

Hopefully, you’ll never need to use rescue or medical evacuation services, but remember, if you are facing a medical emergency, call Redpoint right away and our team will take care of you, from your remote environment all the way home.

Ripcord Rescue Travel Insurance™ combines the best medevac and rescue insurance with travel insurance benefits such as trip cancellation, trip interruption, lost baggage, primary medical expense coverages, and more. Ripcord is powered by Redpoint Resolutions, a medical and travel risk security company owned and operated by special operations veterans and physicians.

Redpoint covers almost 10 million people worldwide and has evacuated clients from all seven continents.