A helicopter and MRI, but no permanent injury
Redpoint medically evacuated a Ripcord Rescue Travel Insurance client from a remote ranch in Namibia after she fell from a galloping horse.
The 39-year-old was horseback riding on a ranch in the Otjozondjupa region of Namibia when she was ejected from the saddle. She hit the ground hard on her left side and on her head. Fortunately, she was wearing a helmet and did not lose consciousness. She was dazed with a headache and nausea, and reported sharp pain in her back and down her left leg, raising concerns about serious injury to her head and spine.
She contacted the Redpoint operations team via WhatsApp instant messaging service on her smartphone describing her fall and symptoms. Redpoint responded by launching a medically staffed helicopter to the ranch. After a preliminary exam by the flying doctor upon arrival, she was airlifted to a new, state-of-the-art hospital in Windhoek.
There, she was met by Redpoint operations staff dispatched from its Johannesburg office to assist with her care and coordinate communication between Namibian doctors and Stanford-affiliated Redpoint physicians in the U.S.
The X-rays, CT scans and other tests reviewed by physicians revealed no fractures or neurological injury. She was administered pain medication and ultimately cleared for air travel back home.
Ripcord Rescue Travel Insurance™ combines the best medevac and rescue insurance with travel insurance benefits such as trip cancellation, trip interruption, lost baggage, primary medical expense coverages, and more. Ripcord is powered by Redpoint Resolutions, a medical and travel risk security company owned and operated by special operations veterans and physicians.
Redpoint covers almost 10 million people worldwide and has evacuated clients from all seven continents.