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TV HOST AND AND RIPCORD CLIENT MARK PETERSON EVACUATED FROM THE ARCTIC


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Redpoint medically assists client after motorcycle accident in France

Posted on Posted in Medical Advisory

‘I felt a lot better knowing there was someone going to bat for them’

A Ripcord client and her husband were motorcycle riding through the foothills of the French Alps when she had a bad spill, was in a lot of pain, and was transported to a hospital in Chambéry, France for examination.

There, x-rays determined that she had an open fracture of her ulna and radius bones in her left arm, near her wrist, and it would require an operation. Her tour leader, Gretchen Beach of Beach Motorcycle Adventures, soon arrived at the hospital to check on her condition, and then contacted Redpoint operations for medical assistance.

Redpoint physicians reviewed her x-rays and agreed with the French doctors’ recommendations. She had been taken to an excellent French hospital, near Lyon, and was discharged soon after the successful operation.

Redpoint paramedics checked in on the patient regularly and kept Gretchen updated at every step. They re-arranged the couple’s flights home, and organized a car service in France and back home to the United States, where she is recovering nicely.

“Thank you for your excellent assistance with Jeanna and Nathan,” Gretchen wrote. “That evening I went with Nathan to check him in to his hotel and had him pack a bag to take to Jeanna in the hospital and then dropped him off around 9pm at the hospital as I had the van and had to get to the group an hour away.

“As I drove off I felt like I was leaving my 5-year-old at kindergarten for the first time, a feeling I always have when leaving a tour member to handle a hospitalized tour member. Then I started thinking about them having Ripcord and I felt a lot better knowing there was someone going to bat for them until they got home. It sure gave me a lot of peace of mind. Compared to the last few hospitalizations where my clients didn’t have Ripcord…well I’m very seriously considering either making it mandatory or simply including it [in our trips]. You are the best!”

Ripcord Rescue Travel Insurance™ combines the best medevac and rescue insurance with travel insurance benefits such as trip cancellation, trip interruption, lost baggage, primary medical expense coverages, and more. Ripcord is powered by Redpoint Resolutions, a medical and travel risk security company owned and operated by special operations veterans and physicians.

Redpoint covers almost 10 million people worldwide and has evacuated clients from all seven continents.

Ripcord medically evacuates client via helicopter in Namibia after bad fall from horse

Posted on Posted in Medical Evacuation, Rescue

A helicopter and MRI, but no permanent injury

Redpoint medically evacuated a Ripcord Rescue Travel Insurance client from a remote ranch in Namibia after she fell from a galloping horse.

The 39-year-old was horseback riding on a ranch in the Otjozondjupa region of Namibia when she was ejected from the saddle. She hit the ground hard on her left side and on her head. Fortunately, she was wearing a helmet and did not lose consciousness. She was dazed with a headache and nausea, and reported sharp pain in her back and down her left leg, raising concerns about serious injury to her head and spine.

She contacted the Redpoint operations team via WhatsApp instant messaging service on her smartphone describing her fall and symptoms. Redpoint responded by launching a medically staffed helicopter to the ranch. After a preliminary exam by the flying doctor upon arrival, she was airlifted to a new, state-of-the-art hospital in Windhoek.

There, she was met by Redpoint operations staff dispatched from its Johannesburg office to assist with her care and coordinate communication between Namibian doctors and Stanford-affiliated Redpoint physicians in the U.S.

The X-rays, CT scans and other tests reviewed by physicians revealed no fractures or neurological injury. She was administered pain medication and ultimately cleared for air travel back home.

Ripcord Rescue Travel Insurance™ combines the best medevac and rescue insurance with travel insurance benefits such as trip cancellation, trip interruption, lost baggage, primary medical expense coverages, and more. Ripcord is powered by Redpoint Resolutions, a medical and travel risk security company owned and operated by special operations veterans and physicians.

Redpoint covers almost 10 million people worldwide and has evacuated clients from all seven continents.

Redpoint Senior Medical Advisor Dr. Paul Auerbach works with orphanage in Haiti

Posted on Posted in Humanitarian Efforts, Redpoint Resolutions

Bringing healthcare to Haitian orphans

Redpoint Resolutions Senior Medical Advisor Dr. Paul Auerbach has returned recently from Haiti, providing healthcare at an orphanage and two local towns near Port Salut.
 
After the devastating 2010 earthquake in Haiti that killed an estimated 220,000 people and rendered some 1.5 million homeless, UNICEF estimated that the number of orphans in the country doubled from approximately 380,000 to more than 700,000.
Through his good friend Dr. Edward Geehr, Dr. Auerbach met Pastor Sam Metelus, who was the leader in creating the Glory Glory orphanage in the southwestern village of Valere to care for some of the many orphans in Haiti. The orphanage was badly damaged in last year’s hurricane, but is now back on its feet. Sam has plans to build a school nearby in order to further educate the orphans and local students. 
 

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Redpoint medically evacuates woman from Montana to Utah for heart procedure

Posted on Posted in Medical Evacuation, Travel Insurance

Heart condition requires medical evacuation

Redpoint Resolutions medically evacuated a 23-year-old woman from Montana to Utah due to a life-threatening heart condition.

The university student was working a summer job in the Helena, Montana, area when she felt palpitations and an elevated heart rate. Doctors there recommended that she receive an ICD – an implantable cardioverter defibrillator – as soon as possible, but that clinic was not equipped to perform the procedure.

Her family contacted Redpoint Operations to request a medical evacuation. Her mother works at a university that is a Redpoint client, and family members are covered.

Redpoint flew the student in a medically staffed, air ambulance jet to a top tier hospital in Salt Lake City, where she is a student. Redpoint prepared for her admission to the hospital, and surgeons successfully implanted the device.

Ripcord Rescue Travel Insurance™ combines the best medevac and rescue insurance with travel insurance benefits such as trip cancellation, trip interruption, lost baggage, primary medical expense coverages, and more. Ripcord is powered by Redpoint Resolutions, a medical and travel risk security company owned and operated by special operations veterans and physicians.

Redpoint covers almost 10 million people worldwide and has evacuated clients from all seven continents.

Redpoint VP Ted Muhlner powers through 1.5 mile Frogman Swim to benefit Navy SEAL Foundation

Posted on 2 CommentsPosted in Fundraising, Redpoint Resolutions

Cold water and choppy seas

The water temperature was a chilly 59 degrees Fahrenheit and the seas were choppy for the 1.5 mile Golden Gate Frogman swim held over the weekend to raise money for the Navy Seal Foundation.

The swim course took the 12 participants from the Pacific Ocean, under the Golden Gate Bridge and into the San Francisco Bay for a finish at the historic Fort Baker. Redpoint Vice President Ted Muhlner participated in the swim in the challenging waters.

The San Francisco Chronicle’s Evan Sernoffky was there to capture the action and caught up with Muhlner at the finish line:

In the water, the swimmers’ bright-colored caps bobbed up and down as they hurled themselves through the dark, choppy water that’s home to whales, sharks and other marine life.

Fortunately for Sunday’s group, no sharks spoiled the party.

“This is a great reason to be in the water with great people and to think about things that are most important,” said Ted Muhlner, 43, a former SEAL from Menlo Park.

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