MEDIA


FEATURED VIDEO


RIPCORD FEATURED ON ABC NEWS

RIPCORD FEATURED ON FOX NEWS

 RIPCORD FEATURED ON NBC NEWS

TV HOST AND AND RIPCORD CLIENT MARK PETERSON EVACUATED FROM THE ARCTIC


BLOG

 

Redpoint dispatches medic to Mongolia to assist Ripcord client injured in a motorcycle crash

Posted on Posted in Medical Evacuation, Travel Insurance

‘Your services were excellent’

The Redpoint medic in Ulaanbaatar

Ripcord Rescue Travel Insurance client Doug Clark was motorcycling on a dirt track in Mongolia when he crashed and injured his leg. There were no cuts, he still had feeling in his toes, but he was in severe pain. He and his guides thought it was likely he had suffered a fracture.

After the group contacted Redpoint Resolutions, he was taken to a hospital in the capital Ulaanbaatar via ground transportation, and was administered pain killers along the route.

X-rays at the hospital revealed he had broken his tibia and fibula. Local doctors planned to set the fracture and place his leg in a cast. After conferring with Redpoint physicians, it was agreed that Doug would be able to fly home on his regularly scheduled departure date with the cast in place. Redpoint dispatched a paramedic to meet the patient at the Mongolian hospital, assist him at his bedside, and then escort him home to Kansas.

“My initial concern was not knowing what was happening, what the plan was,” Doug said. “When [the medic] came, he took care of everything.”

The medic escorted him through the airports and onto their business-class seats where the client was able lie flat, administer medications, and brought him home.

“I could not have gotten out of the hospital without his help,” Clark said. “Your services were excellent.”

Ripcord Rescue Travel Insurance™ combines the best medevac and rescue insurance with travel insurance benefits such as trip cancellation, trip interruption, lost baggage, primary medical expense coverages, and more. Ripcord is powered by Redpoint Resolutions, a medical and travel risk security company owned and operated by special operations veterans and physicians.

Redpoint covers almost 10 million people worldwide and has evacuated clients from all seven continents.

What’s the difference between Ripcord and other travel insurance?

Posted on Posted in Uncategorized

An apples-to-oranges comparison

A Ripcord client is helped into a helicopter in Dingboche, Nepal

“In the event of an emergency, we know exactly what to do and whom to call.  There’s no fumbling about with critical lost time.”     – Andy Williams, Muench Workshops

When our partners recommend Ripcord Rescue Travel Insurance to their clients, a common question asked is: “How is this different from the travel insurance that I bought for my last trip?” Or: “How is this different from the insurance included with my credit card?’

A Ripcord policy is very different from other travel insurance policies. It’s almost an apples-to-oranges comparison.

Ripcord Rescue Travel Insurance combines elite medical evac and rescue capabilities with travel insurance benefits such as trip cancellation, trip interruption, lost baggage, primary medical expense coverages, and more. Ripcord is powered by Redpoint Resolutions, a medical and travel risk security company owned and operated by special operations veterans and physicians.

Most travel insurance policies will only reimburse for evacuations to the nearest appropriate medical facility once hospitalized if deemed medically necessary by a local attending physician. The insurance company will likely not evacuate you to your home hospital, likely not organize the evacuation nor have medical professionals bedside overseeing your care. And they definitely will not rescue you from a remote location should you have a need for hospitalization or have a life changing injury should you not receive medical attention.

Plus, many insurance policies will not cover you if you are traveling to certain latitudes of the globe, participating in select sporting activities, or above a certain elevation. Ripcord Rescue Travel Insurance policies do not have such exclusions.

“Travelers don’t want to read all of the fine print or examine different levels of coverage to know if they would be protected in an emergency,” said Redpoint Resolutions VP Tom Bochnowski. “What they want is to enjoy their vacation and know that Ripcord has their back.”

“We chose Ripcord for all of these reasons and more,” said Andy Williams of Muench Workshops. “In the event of an emergency, we know exactly what to do and whom to call.  There’s no fumbling about with critical lost time. Between the highly professional medical staff and the total travel insurance protection in their policies, we enthusiastically recommend Ripcord for our clients.”

Redpoint delivers emergency U.S. passport to Ripcord clients in Bora Bora

Posted on Posted in Travel Insurance
The Redpoint operator arrives at the client’s location in Bora Bora

A 4-year-old without a passport

A mother and her four -year-old had arrived at the airport in Bora Bora, only to realize that the U.S. passport the child was carrying was invalid. Before the trip, they thought they had lost the passport, so they had it voided and obtained a new one, only to bring the recently found canceled one instead.

French Polynesian authorities allowed the Ripcord Recue Travel Insurance clients entry into the country after the child’s father sent them a scanned copy of the new passport, but customs officials said they would be prevented from leaving until they had obtained the valid passport.

The family contacted Redpoint Resolutions to arrange for the new passport to be delivered in person to Bora Bora, a service that Ripcord clients are provided for an additional fee.

Redpoint collected the passport in the United States, flew to Bora Bora and hand-delivered it to the clients in time for their return flight.

Ripcord Rescue Travel Insurance™ combines the best medevac and rescue insurance with travel insurance benefits such as trip cancellation, trip interruption, lost baggage, primary medical expense coverages, and more. Ripcord is powered by Redpoint Resolutions, a medical and travel risk security company owned and operated by special operations veterans and physicians.

Redpoint covers almost 10 million people worldwide and has evacuated clients from all seven continents.

Client misses Everest training climb due to lost baggage. Ripcord reimburses $8.5K

Posted on Posted in Lost Baggage, Travel Insurance

Lost bag kills Everest climb

A 20-year-old Ripcord Rescue Travel Insurance client was preparing for a training climb of Mt. Everest when it had to be canceled en route to Nepal when his airlines lost his climbing gear.

His baggage was mishandled during a transfer in London, and when he arrived in Kathmandu, it could not be recovered in time for the expedition.

As a Ripcord comprehensive travel insurance policyholder, he filed a trip cancellation claim for $8,454, and Ripcord reimbursed him the full amount.

Ripcord Rescue Travel Insurance™ combines the best medevac and rescue insurance with travel insurance benefits such as trip cancellation, trip interruption, lost baggage, primary medical expense coverages, and more. Ripcord is powered by Redpoint Resolutions, a medical and travel risk security company owned and operated by special operations veterans and physicians.

Redpoint covers almost 10 million people worldwide and has evacuated clients from all seven continents.

Acute asthma interrupts climbing trip in Antarctica and South America. Ripcord reimburses $21K

Posted on Posted in Reimbursement

Asthma cancels Aconcagua climb

Vinson Massif, Antarctica

A Ripcord Rescue Travel Insurance client was part of the way through a climbing trip that included two of the world’s Seven Summits, when a bout of acute asthma sent her home early.

The 49-year-old was on an itinerary that included climbs of the Vinson Massif — Antarctica’s highest point — and Mt. Aconcagua in Argentina, which at 22,841 is the tallest peak outside the Himalayas.

In Antarctica she experienced wheezing, coughing and shortness of breath and a physician confirmed that she would not be able to continue the expedition to Aconcagua. As a result, she had to forfeit the remainder of the trip and her non-refundable return flights. In all, she lost $21,224.

As a Ripcord comprehensive travel insurance policyholder, she filed a claim and Ripcord reimbursed her the full amount.

Ripcord Rescue Travel Insurance™ combines the best medevac and rescue insurance with travel insurance benefits such as trip cancellation, trip interruption, lost baggage, primary medical expense coverages, and more. Ripcord is powered by Redpoint Resolutions, a medical and travel risk security company owned and operated by special operations veterans and physicians.

Redpoint covers almost 10 million people worldwide and has evacuated clients from all seven continents.